Legal
Terms of Service
1. About Us
Nomichi Explorers Private Limited ("Nomichi", "we", "our", or "us") operates the website thenomichi.com and associated mobile/digital properties. We curate and organise group travel experiences, exclusive invite-only journeys, and signature holidays across India and internationally.
By accessing our website or booking any service, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use our services.
2. Services
Nomichi offers the following travel-related services:
- Soulful Escapes — curated community group trips open to individual travellers.
- Beyond Ordinary — invite-only exclusive journeys for small groups.
- Signature Journeys — bespoke, customised trips for couples and private groups.
- Plan a Trip — personalised itinerary planning upon request.
All trips are subject to availability. Nomichi acts as the organiser and is responsible for the experience as described at the time of booking.
3. Bookings & Payments
- A booking is confirmed only upon receipt of the deposit or full payment as specified at checkout.
- Prices are quoted in Indian Rupees (INR) unless stated otherwise and are inclusive of GST where applicable.
- Nomichi reserves the right to adjust prices before a booking is confirmed due to currency fluctuations, government levies, or supplier cost changes.
- You must be at least 18 years of age to make a booking. Minors may participate only with a guardian present.
4. Cancellations & Refunds
Cancellation and refund terms are specific to each trip and are communicated at the time of booking. General guidelines:
- More than 30 days before departure: Full refund minus processing fees.
- 15–30 days before departure: 50% refund of the trip cost.
- Less than 15 days before departure: No refund. Credit note may be issued at Nomichi's discretion.
- Nomichi reserves the right to cancel a trip due to insufficient bookings, natural calamities, or unforeseen circumstances. In such cases, a full refund will be issued.
Transfer of a booking to another person is subject to prior written approval from Nomichi.
5. Traveller Responsibilities
- You are responsible for ensuring you hold valid travel documents (ID, passport, visa) required for your destination.
- You must disclose any medical conditions, disabilities, or dietary requirements at the time of booking.
- You agree to conduct yourself in a manner that does not endanger yourself, other travellers, or local communities.
- Nomichi reserves the right to remove a traveller from a trip without refund if their behaviour is deemed disruptive or unsafe.
- Travel insurance covering medical emergencies, trip cancellation, and personal belongings is strongly recommended.
6. Intellectual Property
All content on thenomichi.com — including text, photographs, itineraries, graphics, and branding — is the property of Nomichi Explorers Private Limited and is protected under applicable intellectual property laws. You may not reproduce, distribute, or commercially exploit any content without our express written consent.
7. Limitation of Liability
Nomichi acts in good faith to deliver the experiences described. However, we are not liable for:
- Losses caused by third-party service providers (airlines, hotels, activity vendors).
- Events beyond our reasonable control (force majeure) including natural disasters, strikes, pandemics, or government restrictions.
- Personal injury, loss, or damage to belongings during a trip.
Our total liability to you in any circumstances shall not exceed the amount paid by you for the specific trip.
8. Privacy
Your use of our services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.
9. Governing Law & Dispute Resolution
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Indore, Madhya Pradesh, India. We encourage resolution through mutual discussion before initiating legal proceedings.
10. Changes to These Terms
We may update these Terms from time to time. The effective date at the top of this page will reflect the latest version. Continued use of our services after any changes constitutes your acceptance of the updated Terms.
11. Contact Us
For any questions about these Terms, please contact us:
Nomichi Explorers Private Limited
Email: hello@thenomichi.com
Phone: +91-7000962406
Website: thenomichi.com